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EE|Times EUROPE   51




        OPINION | AUTONOMOUS DRIVING | IN-CABIN MONITORING SYSTEMS

        Voice Technology:                                                       prioritizing safety over aesthetic minimalism.
                                                                                However, the challenge for manufacturers
        Answering Europe’s Call                                                 remains: How can safety be balanced with
                                                                                the technological expectations of modern
                                                                                consumers?
        for Safer Automotive                                                    VOICE USER INTERFACE: A

                                                                                COMPLEMENTARY SAFETY SOLUTION
        Controls                                                                Voice interaction offers an ideal solution to
                                                                                the safety challenges of complex in-vehicle
                                                                                controls. When functioning optimally,
                                                                                voice commands allow drivers to maintain
        By Dani Cherkassky, Kardome                                             visual focus on the road while controlling
                                                                                increasingly complex vehicle systems.
                                                                                  A scientific study published in Nature
                            The automotive industry faces a turning point as European   assessed driver distraction from in-vehicle
                            regulators push back against the touchscreen-centered dashboard   information systems and found that voice
                            design that has defined vehicle interfaces for more than 15 years.   user interface (voice UI) systems reduce
                            Beginning in January 2026, the European New Car Assessment   off-road glance behavior compared with
                            Program (Euro NCAP) will require that to qualify for five-star safety   visual-manual controls. Speech input reduces
                            ratings, every new car sold in the European Union will need to fea-  the total glance duration and the number of
                            ture physical buttons or switches for critical functions such as turn   glances a driver must make, improving driving
                            signals, hazard lights, the horn, windshield wipers, and eCall.  performance.
                              This regulatory pivot responds to mounting evidence that    Natural language presents the most
        touchscreen-centric interfaces increase driver distraction and compromise safety. As    intuitive and effective way to interact with
        Matthew Avery, director of strategic development for Euro NCAP, recently said, “The overuse of   future intelligent vehicles. However, the
        touchscreens is an industry-wide problem, with almost every vehicle maker moving key controls   long-held promise of effortlessly conversing
        onto central touchscreens, obliging drivers to take their eyes off the road, and raising the risk of   with your car like a friend has yet to be fully
        distraction crashes.”                                                   realized. Two key obstacles stand in the way:
          Alongside a partial return to tactile controls, voice technology is emerging as a compel-  poor performance in noisy environments and
        ling complementary solution that could address safety concerns and modern expectations   the necessity for specific, often unnatural
        for intuitive control systems. However, implementing effective voice recognition in automo-  commands.
        tive environments presents unique technical challenges that require innovative engineering   The car cabin presents a particularly
        approaches.                                                             demanding acoustic landscape for voice UI.
                                                                                The confined space contains numerous reflec-
        THE SAFETY CASE AGAINST TOUCHSCREENS                                    tive surfaces, such as windows, that create
        The automotive industry’s embrace of touchscreens was driven by several factors: reduced man-  intricate reverberation patterns. Adding to
        ufacturing costs, easier localization, aesthetic minimalism, and software flexibility. However, the   this complexity is the user’s ongoing need
        disadvantages have become increasingly apparent through safety research.  to recall precise and awkward command
          Whereas physical buttons can be operated via tactile feedback alone, touchscreens demand   phrases, alongside various disruptive noises
        visual engagement from drivers. Worse, many functions are buried in multiple menu layers,   including driving and HVAC systems, speed
        requiring several swipes or taps to access. This significantly increases the time drivers take their   and surface-dependent road noise, competing
        eyes off the road, raising the risk of accidents. Studies show that looking away from the road   passenger speech, turbulent wind noise from
        for just two seconds doubles the crash risk. A Swedish study by Vi Bilägare revealed that drivers   open windows, and external interference such
        needed up to 4.6× longer to perform basic tasks on touchscreens than with physical buttons,   as horns and sirens.
        which is a concerning safety implication for modern vehicle design.       These challenges explain why early voice
          Euro NCAP’s upcoming requirements represent an evidence-based correction to this trend,   recognition systems in vehicles disappointed
                                                                                users, with recognition rates significantly
                                                                                lower than in controlled environments.

                                                                                TECHNICAL ADVANCEMENTS ENABLING
                                                                                IN-VEHICLE VOICE AI
                                                                                Recent advances in several key technologies
                                                                                are finally making reliable in-vehicle voice
                                                                                control practical:

                                                                                Advanced speech signal processing
       IMAGE: KARDOME                                                           Contemporary spatial audio processing offers
                                                                                a solution for noisy environments by isolating
                                                                                and enhancing target speech. By deploying
                                                                                multi-microphone arrays within the car cabin
                                                                                and employing directional sound processing


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